Privacy Policy

Introduction

The Robotic Workforce are committed to safeguarding the privacy of our website visitors; in this policy we explain how we will treat your personal information.

Collecting personal information

Where we collect personal data via our website, we will be upfront about it and it will be obvious to you that you’re providing personal data and how we will be using it. A third party service, Google Analytics runs on our website at www.theroboticworkforce.com to collect internet log information and details of visitor behaviour patterns.

This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.

Online Forms

If you fill out one of our website forms a notification email is sent to the relevant team within our company. No copy of the data you submit is stored anywhere. 

Hosting

Our website is hosted with an EU based hosting provider. This means that any data we store about you, as a member/user of our site, is stored on servers hosted within the EU, where EU standards of data protection and privacy apply.

Cookies

The website www.theroboticworkforce.com uses cookies.

By using our website and agreeing to this policy, you consent to our use of cookies in accordance with the terms of this policy.

Cookies are small text files that are placed on your computer by websites that you visit. A cookie is a file containing an identifier (a string of letters and numbers) that is sent by a web server to a web browser and is stored by the browser. The identifier is then sent back to the server each time the browser requests a page from the server.

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This cookie is used to remember a user’s choice about cookies on www.theroboticworkforce.com

Where users have previously indicated a preference, that user’s preference will be stored in this cookie.

Google Analytics

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These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where visitors have come to the site from and the pages they visited.

Twitter cookies

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These cookies are set only after the user has given consent to us to use cookies.

Data protection and confidentiality

Some services on this website require us to collect personal information from you. To comply with the Data Protection Act, we have a duty to tell you how we store the information we collect and how it is used.

Any information you do submit will be stored securely and will never be passed on or sold to any third party.

People who contact us by phone

If you phone us and your call relates to a sales opportunity we will possibly store your details in our CRM. Our CRM provider is not based in the EU and therefore your subscription details will not be stored or processed within the EU, however, we have confirmed that they apply EU standards of data protection and have demonstrated they meet the adequacy tests required by European law.

Our use of social media

We run a number of social media channels, but do not collect or process any information outside those channels.

Retention

Unless stated elsewhere in this document or in our terms of services we only store the data necessary to provide the services we provide to you. We will keep this data for as long as it is lawful for us to do so (this may be for as long as you are a customer or because of a legal obligation to retain the information, whichever is the longest).

Third party processors

We use a number of third-party cloud-based services for the purposes of effectively running our business and providing our services to you. We also use a number of third-party organisations to support our business.

In all cases where we are using a third-party service or company, we will only provide the minimal amount of information for the purposes of delivering the service to us and to meet our requirements.

We always carry out due diligence against all our third-party suppliers for the purposes of ensuring their compliance with data protection, maintaining adequate security of your data and ensuring they apply adequate data protection principles to the processing of the data we supply.

Your rights

Under current data protection legislation in the UK, you have rights as an individual which you can exercise in relation to the data we store and process about you. You can find more information about your rights on the Information Commissioner’s website: https://ico.org.uk/for-the-public/

Complaints

If you want to make a compliant about the way we are processing your data, you can contact us, using the contact details below. You also have the right to complain to the Information Commissioner’s Office: https://ico.org.uk/concerns/

How to withdraw consent and object to processing

Where we are processing your data and needed to ask your permission to do so, you are able to withdraw your consent at any time. If you wish to stop receiving our marketing emails you can do so, by clicking on the “unsubscribe” link at the bottom or the email. Otherwise, you can contact us, using the contact details below.

If you wish to raise concerns about the way we are processing your data or would like to raise an objection, then please contact us, using the details below, with your concerns.

Keeping your data up to date

It is important that any of your data that we process is kept up to date. We will from time to time ask you to verify your contact details but if you wish to update any information we hold about you, please contact us using the contact details below.

Erasure of your data (the “right to be forgotten”)

Under some circumstances you may request us to delete your data from our systems. Where this is possible (e.g. we don’t have any legal purpose for continuing to process your data) we will erase it from our systems.

If you wish to exercise your right to be forgotten, please contact us via the contact details below.

Portability

Your right to portability allows you to request a machine-readable format of the data you supplied to us and associated service logs (where we store them). Please contact us, using the contact details below, if you wish to receive a CSV export of your data.

Access to your data

You have the right to ask us about what data we hold about you, how we process it and provide you with a copy of the information, free of charge and within one month of your request.

To make a request for any personal information we hold and process about you, we would prefer it if you could put it in writing or in an email to the addresses below. We will need to verify your identity before providing the information and where necessary may contact you further to ensure we understand what data you are requesting.

 

Contacting us

If you would like to request information about our privacy policy you can email us (info@theroboticworkforce.com) or write to us at

ZEL Capital Ltd
300 Poole Road
Poole
Dorset
BH12 1AZ

© 2018 All rights reserved. ZEL Capital Ltd, 300 Poole Road, County Gates House, Westbourne, Dorset, BH12 1AZ. Company number 09984662.